#contigo-chatbot-root{--contigo-primary:#125cff;--contigo-navy:#0b2d6b;--contigo-bg:#f7f9fc;font-family:Arial,Helvetica,sans-serif;position:fixed;right:22px;bottom:22px;z-index:999999}
#contigo-chatbot-toggle{width:70px;height:70px;border-radius:50%;border:4px solid #fff;background:#fff;padding:0;overflow:hidden;cursor:pointer;box-shadow:0 10px 30px rgba(11,45,107,.25);transition:transform .18s ease,box-shadow .18s ease}
#contigo-chatbot-toggle:hover{transform:translateY(-2px) scale(1.04);box-shadow:0 14px 36px rgba(11,45,107,.32)}
#contigo-chatbot-toggle img{width:100%;height:100%;display:block;object-fit:cover;border-radius:50%}
#contigo-chatbot-panel{width:min(460px,calc(100vw - 28px));height:680px;max-height:84vh;background:#fff;border-radius:24px;box-shadow:0 18px 55px rgba(17,35,73,.24);overflow:hidden;display:flex;flex-direction:column;margin-bottom:12px;border:1px solid #e8edf5}
.contigo-hidden{display:none!important}
.contigo-chatbot-header{background:linear-gradient(135deg,var(--contigo-primary),#0b47c9);color:#fff;padding:13px 14px;display:flex;justify-content:space-between;align-items:center;min-height:66px;gap:10px}
.contigo-chatbot-brand{display:flex;gap:10px;align-items:center;min-width:0;flex:1}.contigo-chatbot-brand img{width:48px;height:48px;border-radius:50%;background:#fff;object-fit:cover;border:2px solid rgba(255,255,255,.9);flex:0 0 48px}
.contigo-chatbot-title{line-height:1.08;min-width:0;flex:1}.contigo-chatbot-header strong{display:block;font-size:23px;font-weight:800;letter-spacing:.1px}.contigo-chatbot-header span{display:block;font-size:12.2px;line-height:1.22;opacity:.97;margin-top:4px;white-space:normal;overflow:visible;text-overflow:clip;max-width:280px}
.contigo-chatbot-controls{display:flex;align-items:center;gap:2px;flex:0 0 auto}.contigo-chatbot-controls button{width:36px;height:36px;border:0;border-radius:50%;background:transparent;color:#fff;font-size:25px;line-height:1;cursor:pointer;display:grid;place-items:center;padding:0}.contigo-chatbot-controls button:hover{background:rgba(255,255,255,.12)}
#contigo-chatbot-messages{flex:1;overflow-y:auto;padding:18px 14px 16px;background:linear-gradient(#f9fbfe,#f6f8fb);scrollbar-width:thin;scrollbar-color:#a8b0bb transparent}
.contigo-msg-row{display:flex;align-items:flex-start;gap:9px;margin:10px 0}.contigo-msg-row.contigo-row-user{justify-content:flex-end}.contigo-msg-avatar{width:32px;height:32px;border-radius:50%;object-fit:cover;flex:0 0 32px;border:1px solid #dce6f8;background:#fff;box-shadow:0 2px 8px rgba(20,53,104,.08)}
.contigo-msg{max-width:82%;padding:13px 15px;border-radius:18px;line-height:1.5;font-size:14px;white-space:pre-wrap;box-shadow:0 4px 14px rgba(20,53,104,.07)}.contigo-bot{background:#fff;border:1px solid #e3e8ef;color:#23324a;border-top-left-radius:8px}.contigo-user{background:linear-gradient(135deg,var(--contigo-primary),#0d55ef);color:#fff;border-top-right-radius:8px;box-shadow:0 5px 16px rgba(18,92,255,.2)}
.contigo-sources{background:#f3f7ff;border:1px solid #dbe8ff;border-radius:14px;padding:10px 12px;margin:8px 8px 12px 41px;font-size:11px;line-height:1.4}.contigo-sources strong{display:block;margin-bottom:5px;color:#183b7a}.contigo-sources ul{padding-left:17px;margin:0}.contigo-sources li{margin:3px 0}.contigo-sources a{color:#174ea6;text-decoration:underline;word-break:break-word}
#contigo-chatbot-actions{padding:10px 12px 12px;background:#fff;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;border-top:1px solid #edf0f5}.contigo-action{border:1px solid #dfe7f2;background:#fff;border-radius:17px;padding:11px 9px;min-height:88px;cursor:pointer;text-align:left;display:flex;gap:9px;align-items:flex-start;box-shadow:0 3px 10px rgba(25,49,87,.05);transition:transform .15s ease,box-shadow .15s ease,border-color .15s ease;overflow:hidden}.contigo-action:hover{transform:translateY(-1px);box-shadow:0 6px 16px rgba(25,49,87,.09);border-color:#c9d7eb}.contigo-action-icon{width:32px;height:32px;flex:0 0 32px;display:grid;place-items:center;border-radius:11px;background:#fff;box-shadow:0 2px 8px rgba(25,49,87,.06)}.contigo-action-icon svg,.contigo-whatsapp-icon svg{width:24px;height:24px;display:block;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}.contigo-action-copy{min-width:0;display:block}.contigo-action-title{display:block;font-size:12.3px;font-weight:800;color:#183b64;line-height:1.16;word-break:normal}.contigo-action-sub{display:block;font-size:10.2px;color:#66738a;line-height:1.3;margin-top:5px}
.contigo-action[data-key="appointment"]{background:#f6fbf8;border-color:#d9eee1}.contigo-action[data-key="appointment"] .contigo-action-icon{color:#159447;background:#eefaf2}.contigo-action[data-key="advisor"]{background:#f5f9ff;border-color:#d9e8fb}.contigo-action[data-key="advisor"] .contigo-action-icon{color:#1260dc;background:#edf5ff}.contigo-action[data-key="menu"]{background:#faf7ff;border-color:#e8defa}.contigo-action[data-key="menu"] .contigo-action-icon{color:#6a35c7;background:#f5efff}
#contigo-chatbot-typing{padding:0 18px 8px;font-size:12px;color:#66738a;font-style:italic;background:#fff}
#contigo-chatbot-input-form{display:flex;gap:8px;align-items:center;margin:0 12px 10px;border:1px solid #e0e6ef;background:#fff;border-radius:18px;padding:6px 7px 6px 13px;box-shadow:0 3px 12px rgba(20,53,104,.05)}#contigo-chatbot-input{flex:1;border:0;padding:9px 2px;outline:none;font-size:14px;min-width:0;background:transparent}#contigo-chatbot-input-form button{width:42px;height:42px;border:0;border-radius:14px;background:linear-gradient(135deg,var(--contigo-primary),#0b47c9);color:#fff;font-size:18px;cursor:pointer;display:grid;place-items:center;box-shadow:0 4px 10px rgba(18,92,255,.2)}#contigo-chatbot-input-form button:hover{filter:brightness(.98)}
.contigo-chatbot-disclaimer{font-size:9.5px;color:#697489;text-align:center;padding:0 12px 9px;background:#fff;line-height:1.3}.contigo-chatbot-disclaimer:before{content:'ℹ ';font-size:11px;color:#1260dc;font-weight:700}
.contigo-form{display:grid;gap:8px;margin-top:8px}.contigo-form input,.contigo-form select,.contigo-form textarea{width:100%;box-sizing:border-box;padding:10px;border:1px solid #d8e0ea;border-radius:10px;font:inherit;background:#fff}.contigo-form button{padding:10px;border:0;border-radius:10px;background:var(--contigo-primary);color:#fff;cursor:pointer;font-weight:700}
#contigo-chatbot-input:disabled{opacity:.65;cursor:not-allowed}
.contigo-whatsapp-link{display:inline-flex;align-items:center;justify-content:center;gap:8px;margin-top:10px;padding:10px 14px;border-radius:12px;background:#25D366;color:#fff;font-weight:800;text-decoration:none;border:0}.contigo-whatsapp-link:hover{filter:brightness(.97)}.contigo-whatsapp-icon{width:20px;height:20px;display:grid;place-items:center}.contigo-whatsapp-icon svg{width:20px;height:20px;stroke-width:2}.contigo-whatsapp-note{display:block;margin-top:7px;opacity:.72;line-height:1.35}
@media(max-width:520px){#contigo-chatbot-root{right:8px;bottom:8px}#contigo-chatbot-panel{width:calc(100vw - 16px);height:82vh;border-radius:20px}.contigo-chatbot-header{padding:11px 10px;gap:6px}.contigo-chatbot-brand{gap:8px}.contigo-chatbot-brand img{width:44px;height:44px;flex-basis:44px}.contigo-chatbot-header strong{font-size:22px}.contigo-chatbot-header span{font-size:11.2px;max-width:none}.contigo-chatbot-controls button{width:32px;height:32px;font-size:23px}#contigo-chatbot-toggle{width:64px;height:64px}#contigo-chatbot-actions{grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;padding:9px 8px}.contigo-action{min-height:92px;padding:9px 7px;gap:6px;align-items:flex-start;flex-direction:column}.contigo-action-icon{width:30px;height:30px;flex-basis:30px}.contigo-action-title{font-size:11.5px}.contigo-action-sub{font-size:9.3px}.contigo-msg{max-width:84%}}
@media(max-width:390px){.contigo-chatbot-header span{font-size:10.5px}.contigo-chatbot-header strong{font-size:21px}.contigo-chatbot-controls{gap:0}.contigo-chatbot-controls button{width:30px}.contigo-action-sub{font-size:9px}}

.contigo-privacy-hint{font-size:11px;line-height:1.35;color:#6b7280;text-align:center;padding:5px 12px 8px;}

.contigo-chatbot-mic{
  width:40px;height:40px;min-width:40px;border:0;border-radius:50%;
  display:flex;align-items:center;justify-content:center;cursor:pointer;
  background:#eef4ff;color:var(--contigo-primary,#125cff);
  transition:transform .15s ease,background .15s ease,box-shadow .15s ease;
}
.contigo-chatbot-mic:hover{transform:translateY(-1px);background:#e2edff}
.contigo-chatbot-mic svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}
.contigo-chatbot-mic.contigo-listening{
  background:#ffe8e8;color:#c62828;box-shadow:0 0 0 4px rgba(198,40,40,.12);
  animation:contigoMicPulse 1.2s ease-in-out infinite;
}
@keyframes contigoMicPulse{0%,100%{transform:scale(1)}50%{transform:scale(1.06)}}


/* v4.32 - experiencia móvil */
@media (max-width:600px){
  html.contigo-chat-open-mobile,
  html.contigo-chat-open-mobile body{
    overflow:hidden!important;
    overscroll-behavior:none;
  }

  #contigo-chatbot-root{
    position:fixed;
    inset:auto 0 0 0;
    right:0;
    bottom:0;
    z-index:999999;
    pointer-events:none;
  }

  #contigo-chatbot-toggle{
    pointer-events:auto;
    position:fixed;
    right:max(14px,env(safe-area-inset-right));
    bottom:max(14px,env(safe-area-inset-bottom));
    width:60px;
    height:60px;
    border-width:3px;
  }

  #contigo-chatbot-panel{
    pointer-events:auto;
    position:fixed;
    inset:0;
    width:100vw;
    height:100dvh;
    max-height:none;
    margin:0;
    border:0;
    border-radius:0;
    box-shadow:none;
    background:#fff;
  }

  .contigo-chatbot-header{
    min-height:58px;
    padding:
      max(8px,env(safe-area-inset-top))
      max(10px,env(safe-area-inset-right))
      8px
      max(10px,env(safe-area-inset-left));
    gap:7px;
    flex:0 0 auto;
  }

  .contigo-chatbot-brand{gap:8px}
  .contigo-chatbot-brand img{
    width:40px;
    height:40px;
    flex-basis:40px;
  }
  .contigo-chatbot-header strong{font-size:19px;line-height:1.05}
  .contigo-chatbot-header span{
    font-size:10.5px;
    line-height:1.2;
    margin-top:2px;
    max-width:none;
  }

  .contigo-chatbot-controls{gap:2px}
  .contigo-chatbot-controls button{
    width:40px;
    height:40px;
    min-width:40px;
    font-size:22px;
    border-radius:12px;
  }

  #contigo-chatbot-messages{
    min-height:0;
    padding:12px 10px 10px;
    scroll-padding-bottom:14px;
    -webkit-overflow-scrolling:touch;
    overscroll-behavior:contain;
  }

  .contigo-msg-row{
    gap:7px;
    margin:8px 0;
  }
  .contigo-msg-avatar{
    width:28px;
    height:28px;
    flex-basis:28px;
  }
  .contigo-msg{
    max-width:88%;
    padding:10px 12px;
    border-radius:15px;
    font-size:14px;
    line-height:1.42;
  }
  .contigo-sources{
    margin:7px 5px 10px 35px;
    padding:9px 10px;
    font-size:11px;
  }

  #contigo-chatbot-actions{
    grid-template-columns:repeat(2,minmax(0,1fr));
    gap:7px;
    padding:8px 9px;
    flex:0 0 auto;
  }
  #contigo-chatbot-actions .contigo-action:nth-child(3):last-child{
    grid-column:1 / -1;
  }
  .contigo-action{
    min-height:64px;
    padding:9px 10px;
    border-radius:14px;
    gap:8px;
    flex-direction:row;
    align-items:center;
  }
  .contigo-action-icon{
    width:34px;
    height:34px;
    flex-basis:34px;
  }
  .contigo-action-title{font-size:12.5px}
  .contigo-action-sub{
    font-size:10px;
    line-height:1.2;
    display:-webkit-box;
    -webkit-line-clamp:2;
    -webkit-box-orient:vertical;
    overflow:hidden;
  }

  #contigo-chatbot-input-form{
    flex:0 0 auto;
    margin:7px 9px 5px;
    padding:5px 6px 5px 11px;
    gap:6px;
    border-radius:16px;
  }
  #contigo-chatbot-input{
    min-height:38px;
    padding:7px 2px;
    font-size:16px; /* evita zoom automático en iOS */
  }
  #contigo-chatbot-input-form button,
  .contigo-chatbot-mic{
    width:44px;
    height:44px;
    min-width:44px;
    border-radius:13px;
  }

  .contigo-privacy-hint{
    flex:0 0 auto;
    padding:3px 12px 4px;
    font-size:10px;
  }
  .contigo-chatbot-disclaimer{
    flex:0 0 auto;
    padding:2px 12px max(7px,env(safe-area-inset-bottom));
    font-size:9px;
  }

  .contigo-form{
    gap:7px;
  }
  .contigo-form input,
  .contigo-form select,
  .contigo-form textarea{
    font-size:16px;
    min-height:44px;
  }
  .contigo-form button{
    min-height:44px;
    font-size:15px;
  }

  .contigo-whatsapp-link{
    min-height:44px;
    box-sizing:border-box;
  }
}

@media (max-width:360px){
  .contigo-chatbot-header span{font-size:9.7px}
  .contigo-chatbot-header strong{font-size:18px}
  #contigo-chatbot-actions{grid-template-columns:1fr}
  #contigo-chatbot-actions .contigo-action:nth-child(3):last-child{grid-column:auto}
  .contigo-action{min-height:58px}
  .contigo-msg{max-width:91%}
}

@media (max-height:620px) and (max-width:600px){
  .contigo-chatbot-brand img{width:34px;height:34px;flex-basis:34px}
  .contigo-chatbot-header{min-height:50px;padding-top:max(5px,env(safe-area-inset-top));padding-bottom:5px}
  .contigo-chatbot-header strong{font-size:17px}
  .contigo-chatbot-header span{font-size:9.5px}
  #contigo-chatbot-actions{padding-top:5px;padding-bottom:5px}
  .contigo-action{min-height:54px;padding:7px 8px}
  .contigo-action-sub{display:none}
}

.contigo-appointment-note{margin:6px 0 10px;font-size:12px;line-height:1.4;color:#697489}.contigo-form-label{display:grid;gap:5px;font-size:12px;font-weight:700;color:#34445f}.contigo-form-label input,.contigo-form-label select{font-weight:400;color:#23324a}

.contigo-speak-btn{align-self:flex-end;width:30px;height:30px;min-width:30px;border:0;border-radius:50%;background:#eef4ff;cursor:pointer;font-size:14px;line-height:1;display:flex;align-items:center;justify-content:center}.contigo-speak-btn:hover{background:#e2edff}.contigo-speak-btn.contigo-speaking{opacity:.6}.contigo-speak-btn:disabled{cursor:wait}@media(max-width:600px){.contigo-speak-btn{width:34px;height:34px;min-width:34px}}

.contigo-speak-btn svg{
  width:18px;
  height:18px;
  display:block;
  fill:none;
  stroke:currentColor;
  stroke-width:1.8;
  stroke-linecap:round;
  stroke-linejoin:round;
  pointer-events:none;
}

/* v4.47 - cabecera y pie más visibles; resto del chatbot sin cambios */
.contigo-chatbot-header{
  min-height:76px;
  padding-top:15px;
  padding-bottom:15px;
}
.contigo-chatbot-brand img{
  width:52px;
  height:52px;
  flex-basis:52px;
}
.contigo-chatbot-header strong{
  font-size:25px;
}
.contigo-chatbot-header span{
  font-size:12.8px;
  line-height:1.25;
}

.contigo-privacy-hint{
  font-size:12px;
  line-height:1.45;
  padding:9px 16px 7px;
}
.contigo-chatbot-disclaimer{
  font-size:10.5px;
  line-height:1.4;
  padding:4px 16px 12px;
}
.contigo-chatbot-disclaimer:before{
  font-size:12px;
}

/* En móvil también aumentamos únicamente cabecera y pie. */
@media (max-width:600px){
  .contigo-chatbot-header{
    min-height:72px;
    padding-top:max(12px,env(safe-area-inset-top));
    padding-bottom:12px;
  }
  .contigo-chatbot-brand img{
    width:46px;
    height:46px;
    flex-basis:46px;
  }
  .contigo-chatbot-header strong{
    font-size:22px;
  }
  .contigo-chatbot-header span{
    font-size:11.5px;
    line-height:1.25;
  }
  .contigo-privacy-hint{
    padding:8px 14px 6px;
    font-size:11.5px;
    line-height:1.4;
  }
  .contigo-chatbot-disclaimer{
    padding:4px 14px max(11px,env(safe-area-inset-bottom));
    font-size:10px;
    line-height:1.35;
  }
}

/* Mantiene legibilidad incluso en móviles de poca altura. */
@media (max-height:620px) and (max-width:600px){
  .contigo-chatbot-header{
    min-height:64px;
    padding-top:max(9px,env(safe-area-inset-top));
    padding-bottom:9px;
  }
  .contigo-chatbot-brand img{
    width:42px;
    height:42px;
    flex-basis:42px;
  }
  .contigo-chatbot-header strong{font-size:20px}
  .contigo-chatbot-header span{font-size:10.8px}
  .contigo-privacy-hint{font-size:10.8px;padding-top:6px}
  .contigo-chatbot-disclaimer{font-size:9.5px}
}

/* v4.48 - subtítulo de cabecera en una sola línea */
.contigo-chatbot-header span{
  white-space:nowrap;
  overflow:visible;
  text-overflow:clip;
  max-width:none;
}
@media (max-width:600px){
  .contigo-chatbot-header span{
    white-space:nowrap;
    font-size:10.6px;
    letter-spacing:-0.15px;
  }
}
@media (max-width:390px){
  .contigo-chatbot-header span{
    font-size:10px;
    letter-spacing:-0.25px;
  }
}

/* v4.56 - presentación especial solo para el portal documental de cliente */
.contigo-client-portal-mode #contigo-chatbot-toggle{
  display:none !important;
}

.contigo-client-portal-mode #contigo-chatbot-panel{
  position:fixed;
  top:50%;
  left:50%;
  right:auto;
  bottom:auto;
  transform:translate(-50%,-50%);
  width:min(760px,calc(100vw - 48px));
  height:min(760px,calc(100vh - 64px));
  max-width:none;
  max-height:none;
  border-radius:24px;
  box-shadow:0 24px 70px rgba(0,0,0,.22);
  z-index:999999;
}

.contigo-client-portal-mode #contigo-chatbot-panel.contigo-hidden{
  display:none;
}

.contigo-client-portal-mode .contigo-chatbot-header{
  min-height:88px;
}

.contigo-client-portal-mode .contigo-chatbot-brand img{
  width:58px;
  height:58px;
  flex-basis:58px;
}

.contigo-client-portal-mode .contigo-chatbot-header strong{
  font-size:29px;
}

.contigo-client-portal-mode .contigo-chatbot-header span{
  font-size:13.2px;
}

.contigo-client-portal-mode #contigo-chatbot-messages{
  padding:24px 26px;
}

.contigo-client-portal-mode #contigo-chatbot-actions{
  padding:14px 18px;
  gap:12px;
}

.contigo-client-portal-mode .contigo-action{
  min-height:88px;
}

.contigo-client-portal-mode .contigo-action[data-key="upload"]{
  order:-10;
  flex:1 1 100%;
}

.contigo-client-portal-mode .contigo-action[data-key="upload"] .contigo-action-title{
  font-size:17px;
}

.contigo-client-portal-mode .contigo-action[data-key="upload"] .contigo-action-sub{
  font-size:12.5px;
}

@media (max-width:600px){
  .contigo-client-portal-mode #contigo-chatbot-panel{
    top:0;
    left:0;
    transform:none;
    width:100vw;
    height:100dvh;
    max-width:none;
    max-height:none;
    border-radius:0;
  }

  .contigo-client-portal-mode .contigo-chatbot-header{
    min-height:82px;
  }

  .contigo-client-portal-mode #contigo-chatbot-messages{
    padding:18px 16px;
  }

  .contigo-client-portal-mode #contigo-chatbot-actions{
    padding:10px 12px;
  }

  .contigo-client-portal-mode .contigo-action{
    min-height:80px;
  }
}

/* v4.57 - portal documental de Susa a pantalla completa */
html.contigo-client-portal-active,
body.contigo-client-portal-active{
  width:100%;
  height:100%;
  margin:0 !important;
  padding:0 !important;
  overflow:hidden !important;
  background:#f5f7fb !important;
}

.contigo-client-portal-mode{
  position:fixed !important;
  inset:0 !important;
  width:100vw !important;
  height:100dvh !important;
  z-index:2147483000 !important;
  background:#f5f7fb !important;
}

.contigo-client-portal-mode #contigo-chatbot-toggle{
  display:none !important;
}

.contigo-client-portal-mode #contigo-chatbot-panel,
.contigo-client-portal-mode #contigo-chatbot-panel.contigo-hidden{
  display:flex !important;
  position:absolute !important;
  inset:0 !important;
  top:0 !important;
  left:0 !important;
  right:0 !important;
  bottom:0 !important;
  transform:none !important;
  width:100vw !important;
  height:100dvh !important;
  max-width:none !important;
  max-height:none !important;
  border-radius:0 !important;
  border:0 !important;
  box-shadow:none !important;
  margin:0 !important;
}

.contigo-client-portal-mode .contigo-chatbot-controls{
  display:none !important;
}

.contigo-client-portal-mode .contigo-chatbot-header{
  flex:0 0 auto;
}

.contigo-client-portal-mode #contigo-chatbot-messages{
  flex:1 1 auto;
  min-height:0;
}

.contigo-client-portal-mode #contigo-chatbot-actions,
.contigo-client-portal-mode #contigo-chatbot-input-form,
.contigo-client-portal-mode .contigo-privacy-hint,
.contigo-client-portal-mode .contigo-chatbot-disclaimer{
  flex:0 0 auto;
}

@media (min-width:601px){
  .contigo-client-portal-mode .contigo-chatbot-header,
  .contigo-client-portal-mode #contigo-chatbot-messages,
  .contigo-client-portal-mode #contigo-chatbot-actions,
  .contigo-client-portal-mode #contigo-chatbot-input-form,
  .contigo-client-portal-mode .contigo-privacy-hint,
  .contigo-client-portal-mode .contigo-chatbot-disclaimer{
    width:min(980px,100%);
    margin-left:auto;
    margin-right:auto;
  }
}

@media (max-width:600px){
  .contigo-client-portal-mode{
    width:100vw !important;
    height:100dvh !important;
  }

  .contigo-client-portal-mode #contigo-chatbot-panel{
    width:100vw !important;
    height:100dvh !important;
  }
}